USF launches new app to increase access to mental health services

USF launches new app to increase access to mental health services

The University of South Florida launched a new app this semester that gives students immediate access to counselors and other mental health resources.

Through TimelyCare, students have access to TalkNow: 24/7, on-demand emotional support, and scheduled health counseling and coaching.

“I think just increasing that access and accessibility and being able to meet students where they are is definitely an improvement over what we’ve been able to provide so far,” said Scott Strader, director of the Counseling Center on the Tampa campus. said.

In a statement, the university said usage has increased by about 10% each year since the start of the pandemic, when students switched to remote learning. It’s a way to supplement in-person services as more people have become familiar with virtual platforms during the pandemic.

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“If we become more comfortable with these new modes of treatment and the means by which students can access care, I think that will only reduce the stigma,” Strader said.

Students returning to campus full-time support increased access to mental health care through multiple platforms.

“Oh, I think that’s a great idea. Honestly, I’d say one of the biggest hurdles for me when I arrived, before everything went live, was getting access to an advisor” , said USF student Alexander Chwalik.

TimelyCare does not require insurance and is available 24 hours a day, 365 days a year, wherever you are. The application is available in the Apple and Google Play application stores.

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