San Antonio – Haven for Hope staff encounter people at their worst, said Vice President of Transformational Services David Hewitt.
Emphasis is placed on training and educating staff on crisis detection and response for clients and themselves.
“We have suicide prevention trainings, we have mental health days that clients and our staff can take anytime,” Hewitt explained. “All of our staff undergo de-escalation training and crisis intervention training. We know that many of our clients deal with trauma. They sometimes come from quite traumatic backgrounds, and we want to make sure that we don’t set up a punitive environment and that someone who is going through a crisis or depression, that we are able to intervene with care and with help instead of punishment.
The changing economic tide has caused different groups of people and families to ask for help, which can sometimes take a toll on people.
“I think you see the stress, the multi-generational stress of parents not being able to pay the rent for the kids, not being in school for years, the instability of families, sleeping on different couches, bouncing from hotel to hotel.”
Last week, emergency responders were called to campus for a suicide attempt, which usually doesn’t make the headlines due to its sensitive nature. Hewitt says it’s a rare occurrence. But there’s a big emphasis on educating everyone about the resources available.
Anyone in need can call or text the National Suicide Prevention and Crisis Lifeline, 988, for confidential help.
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