Health Care Service Corporation launches virtual primary care

Health Care Service Corporation launches virtual primary care

“We know that having a primary care provider is associated with better overall health outcomes: fewer hospital visits, earlier detection of problems, and better management of chronic disease,” Monica said. Berner, MD, Clinical Director of HCSC, said in a press release. “The COVID-19 pandemic has demonstrated the effectiveness and convenience of telehealth, so we continue to evolve our solutions to help members get care where and how they need and want it.”

Teladoc providers under the new model are available for primary care visits by phone or video six days a week, with the ability to write prescriptions and refer members to in-person care if needed. Members have access to a primary care team that also includes a registered nurse and physician assistant, as well as a welcome kit with a blood pressure cuff and heart rate monitor that can provide data to the health care team. care.

The offer not only includes primary care, but also virtual emergency care that can be used to assess, diagnose and treat everyday problems such as a cold, flu or sinus infection at any time. Additionally, virtual behavioral health including therapy, counseling and psychiatry is available, as well as virtual dermatology, where members can upload images of their concerns and receive a response within 48 business hours with a diagnosis. or a request for additional information.

The HCSC offers other digital healthcare options, including a digital mental health program, which provides behavioral health assessments and digital care management to members after surgery for follow-up advice via email , digital messaging portal and SMS.

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